Privacy policy

Who this applies to

This policy applies to Atlantic Tower Services, Inc., 5301 Pen Ave, Suite 1001, Sanford, FL 32773, and to this website.

What this website collects

This site has exactly one form, on the contact page. When you submit it, the following fields are transmitted to us and no others:

• Your name — required.
• Email address — required, so we can reply.
• Telephone number — optional.
• Organisation — optional.
• Market or state — optional.
• Scope — optional, a menu selection.
• The work — required, free text.
• Your consent — a required checkbox recording that you agree to be contacted about the enquiry.

The form also contains one hidden field labelled “Website”, positioned off screen. It exists solely to detect automated submissions: a person never sees it or fills it in, and a submission that arrives with it completed is discarded. It collects nothing about you.

Nothing on this form is pre-filled, inferred, purchased or appended from another source. What we receive is what you typed. The submission is delivered to us by email at [email protected], together with the date and time of submission and the hostname of the site it came from. There is no customer database behind this website and no login of any kind.

Site data — drawings, analyses, access details — should not be attached to a first enquiry. Telephone and we will tell you where to send it. See the section on site data below.

What a telephone call records

When you telephone about a site list, a scope of work or an emergency, we write down what is needed to answer you: your name, the company you are calling from, a way to reach you back, and the details of the structures and the work.

Where the call becomes a project, we hold the ordinary records a contractor has to hold: the proposal, the purchase order or subcontract, site data, daily reports, field photography, test results, the close-out package, invoices and payment records. These are project records rather than a marketing database, and several of them we are contractually and legally obliged to retain.

We do not record telephone calls.

Site data you send us

Structural analyses, drawings, previous inspection reports, site access details, gate codes and lock combinations are commercially sensitive and frequently security-sensitive. We treat them as confidential, share them only with the people working on your project, and do not reuse them for any other client.

Field photography taken on your sites belongs to your project. We do not publish it, use it as marketing, or put it on a website — which, as it happens, is why there are no photographs on this one.

Cookies, analytics and advertising tags

This site sets no cookies of its own. There is no session, no login, no preferences store, no consent-banner state and no first-party analytics.

We do not use Google Analytics, Meta Pixel, LinkedIn Insight, Hotjar, session recording, heatmaps, chat widgets, embedded video, embedded maps or social media buttons. No fonts, stylesheets, scripts or images are fetched from a content delivery network; the single typeface used here is served from this domain.

Microsoft Advertising Universal Event Tracking (UET) is currently disabled. This site is built to load the UET tag from bat.bing.com while we run paid search advertising, but it is conditional on a single tag identifier in the site configuration file. While that identifier is unset the tag is not present in the page at all: no script element is written, no queue is created and no request is made. In its present state this website makes zero external network requests of any kind. If that changes, this section changes with it, because it is generated from the same setting.

Server logs. Our web host keeps ordinary server logs recording the IP address, browser and device type, the page requested, the referring page and the time. These are technical records used for security and troubleshooting, generated by the hosting infrastructure rather than by anything on the page.

Why we hold it, and what we never do with it

We use what you tell us to answer your enquiry, prepare a proposal, plan and carry out the work, produce the close-out package, invoice it, and meet the record-keeping obligations that come with construction work.

We do not sell, rent, trade or share your details with anyone for their own marketing, and we do not build advertising audiences from them. The only third parties who receive anything are the ones who have to: subcontractors and engineers working on your project, our insurers where a claim arises, our accountants, and regulators or tax authorities where the law requires it.

How long we keep it

An enquiry that does not become a project is kept while it is live and for a short period afterwards, then discarded.

Project records — proposals, contracts, daily reports, photography, test results, close-out packages, invoices — are kept for as long as accounting, tax and construction-liability rules require. In construction that is a long period, frequently several years beyond completion, and that is not something we can shorten on request.

Server logs are kept for a short operational period by our host and then rotated out.

Your choices

You can ask what we hold about you, ask for it to be corrected, ask for it to be deleted, and tell us to stop contacting you. The opt-out policy sets out how, and is explicit about what we are still obliged to keep after a deletion request.

Changes, and how to reach us

If this policy changes we update the review date at the top of this page.

To ask anything about it, telephone (407) 423-9071 during Mon–Fri 7:00 AM–5:00 PM ET, or write to Atlantic Tower Services, Inc., 5301 Pen Ave, Suite 1001, Sanford, FL 32773.