Opt-out policy

The short version

Telephone (407) 423-9071 and say you want to be removed. No form, no account, no unsubscribe link to find, no reason required. We confirm it on the call.

What you can ask for

Stop contacting me. We stop. In practice there is very little to stop: we run no mailing list and nobody is added to anything for telephoning to ask a rate.

Tell me what you hold. We will tell you what is on file against your name or your company, and send it to you.

Correct something. A misspelled name, a stale contact, a company that has been acquired. Corrected on the call.

Delete what you hold. We delete what we are free to delete, and say plainly what we are not.

What we cannot delete, and why

Where we have actually carried out work for you, that work leaves records we are required to keep: the contract, daily reports, field photography, test results, the close-out package, invoices and payment records. Accounting and tax rules require some of them; construction liability periods require others, sometimes for years after completion.

This is not us being obstructive. A contractor who offered to delete the evidence that a structural modification was built as drawn would be offering to destroy the one document that protects you if that structure is ever questioned.

What we can do, and will, is remove you from any contact use of those details, so the records sit in the project file and nowhere else until their retention period expires.

How long it takes

Contact removal takes effect immediately on the call.

A request to see, correct or delete what we hold is answered within thirty days, and usually a great deal sooner.

Advertising you may have seen

This site currently loads no advertising or analytics tag at all, so there is nothing on it to opt out of. If we later run paid search advertising, the Microsoft Advertising UET tag described in the cookie policy would be set by Microsoft rather than by us, and would be refused through Microsoft and through your browser.

Where to send it

Telephone (407) 423-9071, Mon–Fri 7:00 AM–5:00 PM ET. Or write to Atlantic Tower Services, Inc., 5301 Pen Ave, Suite 1001, Sanford, FL 32773. A letter is answered the same way a call is.